Terms of Service

1. Acceptance of Terms

By accessing and using the website operated by RCW Services Australia Pty Ltd (ABN 99 696 589 858, ACN 696 589 858) ("we", "us", "our") at rcwservicesaustraliapty.online, or by engaging our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, you must not use our website or services.

2. About Our Services

RCW Services Australia Pty Ltd provides general services including facility management, commercial cleaning, maintenance, project management, and consulting. The specific scope, terms, and pricing of individual service engagements will be detailed in separate service agreements or quotes provided to clients.

3. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not:

• Infringe the rights of any third party
• Restrict or inhibit any other person from using the website
• Introduce viruses, malware, or other harmful code
• Attempt to gain unauthorised access to our systems or data
• Reproduce, duplicate, or exploit any part of the website without our written consent

4. Quotes and Service Agreements

All quotes provided by RCW Services Australia are valid for 30 days from the date of issue unless otherwise stated. A binding agreement for services is only formed when:

• A written quote or proposal has been provided by us
• The quote or proposal has been accepted by you in writing
• Any required deposit or advance payment has been received

5. Payment Terms

Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date. We reserve the right to charge interest on overdue amounts at the rate of 2% per month. All prices are quoted in Australian Dollars (AUD) and are exclusive of GST unless otherwise stated.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of RCW Services Australia Pty Ltd or its licensors and is protected by Australian and international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, RCW Services Australia Pty Ltd shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Any damages arising from the use or inability to use our website
• Any errors, omissions, or inaccuracies in website content

Nothing in these terms excludes or limits any guarantee, warranty, or right under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other applicable legislation that cannot be lawfully excluded.

8. Indemnification

You agree to indemnify, defend, and hold harmless RCW Services Australia Pty Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your use of our website or services, or your breach of these Terms of Service.

9. Cancellation and Termination

Either party may terminate a service agreement by providing written notice as specified in the relevant service agreement. Cancellation fees may apply where services have been scheduled or resources allocated. We reserve the right to suspend or terminate website access for any user who breaches these terms.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse, control, or accept responsibility for the content or privacy practices of third-party websites. You access third-party websites at your own risk.

11. Governing Law

These Terms of Service are governed by the laws of the State of Victoria, Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

12. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of the website or services after any changes constitutes acceptance of the modified terms.

13. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have any questions about these Terms of Service, please contact us: